DIGITAL PLANNER HOW TO VIDEO'S

Q: How do you get the hyperlinks to work in the GoodNotes app? 

A:

This video walks you through how to use the interactive PDF file in the GoodNotes app as well as how to use the tabs. 

Please note, in order for the tabs to work, your pen tool (located in the top right hand corner) has to be deselected. 

If you have any additional questions, please feel free to contact me! 

vallan@kbdgraphics.com

COMMON FAQ'S:

Q: What's your current turnaround time?

A: 

Current turnaround time will always differ depending on the time of year. Below is a rough estimate:

JUN - JUL:          3-5 business days

AUG - SEPT:       1+ WEEKS

OCT - FEB:         2+ WEEKS

MAR - MAY:       4-7 business days

Please know, this is not the actual turnaround time. It is only an estimate based on how busy I typically am during those months. 

If you need your order asap, I typically have a RUSH FEE available to purchase. This allows you to skip the line and get your order out first... normally in 1-3 business days!  

Q: I've been searching all over and can't find exactly what I'm looking for.    

Can you design a custom book for me?

A: 

Absolutely! I design all of my planners and digital files from scratch. 

If you have an idea of what you would like to see go into a book, I can definitely create it for you! 

I love creating the perfect book for all of my clients. 

Q: Why are your books so expensive?

A: 

My books are on the higher price range because I solely create them... from the design process all the way to the mailbox! 

I've spent years perfecting my books so each one is created in the upmost high quality.  

 

I source the best paper at a local papermill here in the USA. I use a 28 lb smooth writing paper and professionally print all of my books in house. 

The planners are hand bound with a beautiful pearl plastic binding coil. 

The covers are professionally printed on a high quality 100 lb cardstock and laminated with a 10 mil lamination pouch. The corners are also hand cut so they are rounded. 

Even my digital books are priced higher due to the work that I've put into each design. 

Q: What's your return policy?

A: 

Due to the personalized nature of the product, we cannot accept returns. 

We are not responsible to replace any books due to normal wear and tear. 

We cannot be held liable for any damages that may be incurred due to USPS (weather, damage to box, etc.)

If you need to return your book/planner, you will be responsible for the return shipping. 

All digital files are non-refundable.

If you have any problems with the downloadable file, please message me so I can fix it and send the revised PDF file.